How to authorize a customs broker on the Fasah platform

What is the Fasah platform? How do you authorize a customs broker on it?

Fasah Platform is a national system for import and export. It represents a qualitative leap in the import and export clearance system in the Kingdom of Saudi Arabia. Since we are now in the era of digital clearance, the Fasah platform saves hours compared to traditional customs clearance procedures.

Also, Fasah aims to build an integrated single window for the secure electronic exchange of data, thereby facilitating the movement of goods through customs ports. This enhances international investors’ confidence in the Fasah system within the Kingdom. Moreover, Fasah serves as a unified portal through a website, allowing users to submit import and export documents electronically without needing to visit government agencies — thus speeding up the customs clearance process.

Fasah is also linked with many relevant government entities, such as the Saudi Food and Drug Authority and the Ministry of Environment, Water, and Agriculture. This integration enables full electronic handling and tracking of transactions through the platform.

Features of the Fasah e-Platform:

1. Create electronic accounts for exporters and importers on the platform
2. Update exporter and importer data electronically
3. Inquire about the possibility of releasing goods under importer guarantees
4. Search for clearance letters and inquire about the customs number
5. Declaration of non-disposal (not using or selling the goods)
6. Inquiry about customs number for both importer and exporter
7. Search for details of clearance letters
8. Inquire about insurance fees for importers and exporters
9. Inquire about the possibility of refunding customs duties
10. Inquire about exemption requests from customs duties
11. Add an importer number at a new port
12. Inquire about fines
13. Services across  sea ،land ports.
14. Request for a follow-up report on discrepancies
15. Print customs declaration

How to Register on Fasah and Authorize a Customs Broker:

1. Go to the official Fasah website: ​ https://www.fasah.sa.
2. Click the “Start Now” button, then select your business type and organization type
3. Choose the ID type, then enter its number
4. Choose the commercial registration number, and enter the ID number and phone number of the person being authorized
5. Enter the national ID expiration date (Hijri calendar), then confirm “I’m not a robot” and click “Next”
6. You’ll be taken to a new page with additional required information
7. Enter the verification code sent to your phone in the designated field
8. Agree to the terms and conditions
9. After completing all steps, click the “Submit Request” button

After completing all steps, click the “Submit Request” button

"How to authorize a customs broker in Fasah"

For any inquiries, please contact us via the contact form, the unified phone number 92005542, or mobile 0597001070. We are happy to serve you.